FD3 Custom Support Videos

FREE WORDPRESS PLUGIN

FD3 Custom Support Videos

Give your clients a library of how-to videos right inside their WordPress dashboard, so they can find the answer themselves instead of emailing you the same question again.

Download Free on WordPress.org

Created by Frank Deardurff · Works with YouTube, Vimeo, Loom, Wistia and self-hosted video

FD3 Custom Support Videos library in the WordPress dashboard, with a training progress bar, tag filters and video cards
The Video Library your clients see, with their progress, search and tag filters.

“How Do I Update That Again?”

If you build sites for clients, you know the email. They added a page once, six months ago, and now they can’t remember how. You record a quick video, send the link, and it’s buried in their inbox by next week.

I built Custom Support Videos so those videos live where your clients actually need them: in their own dashboard, organized, searchable and always one click away.

Key Features

Video Library in the Dashboard

Your clients get a dedicated Support Videos screen with every tutorial in one place.

Use the Videos You Already Have

Add videos from YouTube, Vimeo, Loom or Wistia, or upload them straight to the Media Library.

Tags and Filtering

Tag videos by topic so clients can filter straight to “Pages,” “Blog Posts” or “WooCommerce.”

Watch Progress

Clients can mark videos as watched and see how far through the training they are.

Video Requests

Can’t find a video? Clients can request one, and you’ll see exactly which tutorials to record next.

Front-End Shortcode

Show the same video library on a page of your site, such as a members area or client portal.

See It in Action

Manage Videos screen with an add-video form and a drag-to-reorder list
Manage Videos: add, edit and drag to reorder
WordPress dashboard widget showing training progress and a list of videos
Dashboard widget with progress at a glance
Video player pop-up with a Watched toggle, tags and description
Video player with one-click “Mark as Watched”
Settings screen with viewer roles, feature switches and a video requests inbox
Settings & Requests: roles, features and the request inbox

Who It’s For

  • Web designers and agencies who hand sites over to clients and want fewer “how do I…” emails.
  • Site owners with a team who need to train staff or volunteers on how the site works.
  • Membership and course sites that want a simple, trackable tutorial library.

Like This Plugin?

Custom Support Videos is free and always will be. If it saves you a few support emails, a little chai helps keep it updated.

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