Building Trust and Reducing Friction with Customers

Reducing Friction with Customers

Good Communication Habits: Building Trust and Reducing Friction with Customers As business owners, our goal is to create an experience that not only delivers value to our customers but also builds trust and fosters long-term relationships. Good communication habits are the cornerstone of achieving that. Unfortunately, poor communication—or a complete lack thereof—can erode trust, frustrate…

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How to Create a Brand Style Guide: Keep Your Brand Consistent!

how to create a brand style guide

Hey there, fellow business owner! If you’re running a business, you know how important it is to keep things looking sharp and consistent. That’s where a brand style guide comes in. Think of it like a playbook for your brand—keeping everyone on the same page, so your business looks professional no matter where people see…

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Building Trust: The Key to Boosting Sales Conversions

Building Trust: The Key to Boosting Sales Conversions

In the world of online marketing, we’re all chasing the same goal: higher sales conversions. Whether you’re selling physical products, services, or digital content, getting potential buyers to take that final step and click “Buy Now” is what we’re working for. But here’s the hard truth—if your customers don’t trust you, they’re never going to…

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Tips for Improving Your Online Presence as a Speaker

Frank Deardurff Spotlight on speaking

In a recent interview on Bret Ridgway’s Spotlight On Speaking Podcast I shared Tips for Improving Your Online Presence as a Speaker. I’ve done a lot of speaking for various reasons whether it be on stage, workshops, webinars, podcasts, or even in the classroom teaching. Some are easier than others. but in this podcast Bret…

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Why you Shouldn’t use Facebook as Your Website

Facebook is not your website

Something I’ve noticed more and more in the course of my normal week is that business owners are using Facebook in place of their websites. I’m not sure the reason behind this. I don’t know if it’s a case where the business owner thinks it’s too expensive, too hard, or too expensive. I’ll share a…

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Change Shortage

not enough change

You’re probably curious how a change shortage can affect your website but in this article I share what difference a little change can make.

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