This post is an excerpt from my book “50 Biggest Website Mistakes“.
This mistake happens more so with website owners that have multiple sites than those that have just one or two but it happens to just about any website owner at some point or another.
What I’m talking about is stale or old content on the site. A definition of stale would be:
Not fresh; musty; stagnant; having lost novelty or interest; having lost freshness, having lost force or effectiveness through absence of action, as a claim.
Or websites can easily become any one of these things over time and in some niche markets even faster than others. Certain markets obviously have longer “shelf” life as the content is tried and true and works time after time but in other technological areas information changes so rapidly that we need to update the content to make it relevant to the current standards.
Not only does the content to get stale or old but so does the look and feel. The design may have been state of the art 5 years ago but as you surf the web you can tell the sites that are new and the ones that have been around a while. Some visitors will take one look at the site and assume that the content must be old and irrelevant as well, although that may not be the case.
Remember online people make judgments about the website product or service in a matter of seconds so we must give them what they are looking for quickly.