Customer service shouldn’t be difficult. Why make them work for it? A negative experience hurts repeat and referral business as well.
One of the biggest reasons why so many online business fail is they’re not taken seriously! People want the dream of working from home and making money with an online business but they don’t take themselves or their online business seriously.
About Frank Deardurff
An early love for graphics brought me online 20 years ago which lead me to consume a vast knowledge in marketing, conversion, design and various types of web technologies. That information led to becoming a serial entrepreneur, author, coach, trainer and That One Web Guy! Discover More »