We Have Contact

By Frank Deardurff | September 12, 2018 |
we have contact

We have contact, or do we? Why do so many companies make it so difficult to contact them? Here are some thoughts on improving how customers contact you.

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Good Luck Online Support

By Frank Deardurff | May 15, 2015 |
support maze

This is the type of support I’ve been running into of late when dealing with larger companies, “Good Luck” on finding support.   Some days it’s just so difficult to find an answer to a challenge you are having with an online service or product. I am sure I’m not the only one that runs…

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