Business Tips

Why Make Them Work?

Why make your customers work for customer service

Customer service shouldn’t be difficult. Why make them work for it? A negative experience hurts repeat and referral business as well.

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Honesty is the Best Policy

Recently a friend was telling me about an online challenge they ran into when placing an order from a place that “appeared” to be a reputable business.

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Realize for 2017

2016 was quite a busy year for me. I hope it was prosperous for you as well. In this post, I want to share what my hopes and plans are for the year ahead and beyond.

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Your Website Is More Than A Business Card

I talk to many small business owners and I have many of them question why they need a website. I’ve heard so many of them say “well isn’t it just a glorified business card or just a digital flyer of my business”. Well some of that “may” be true, but your website is More Than…

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How Do I Get More From My Programmer

I talk to a lot of business owners and something I hear frequently from them is “How do I get more from my programmer” or “I hired a programmer and I didn’t get the results I want”. Truth is this happens more often then you know. The thing is its not your fault nor theirs!…

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How Do You Spend It?

This thought came to me as I look through my closet, across my desk and then also as I check spending habits on my bank statements. I’m thinking do I really need this, is it really worth the value that we’ve placed on it? So, I’ll ask you the same question, “How do you spend…

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Missed Lead Follow Up

lead

Recently I decided to do a test on a free checklist for my iMakeBookCovers.com site and it crossed my mind that there is one step to this process I think many have forgotten.   We take the time to create the give away item whether it be a free report, checklist or special training video.…

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Measuring Your Business Success

I’ve heard it said many times you cannot change what you do not measure. I take that to mean if you don’t know where you started, you have no idea if you are improving or doing worse. This is important in life and in your business. In life obviously if we start gaining weight it’s…

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