Customer service shouldn’t be difficult. Why make them work for it? A negative experience hurts repeat and referral business as well.
Have you ever start working on something and come back later to make changes and think to yourself “How did that happen?” Or, maybe “What was I thinking there?”
About Frank Deardurff
An early love for graphics brought me online 20 years ago which lead me to consume a vast knowledge in marketing, conversion, design and various types of web technologies. That information led to becoming a serial entrepreneur, author, coach, trainer and That One Web Guy! Discover More »