Why Make Them Work?

Why Make Them Work?

Customer service shouldn’t be difficult. Why make them work for it? A negative experience hurts repeat and referral business as well.

How Did That Happen?

How Did That Happen?

Have you ever start working on something and come back later to make changes and think to yourself “How did that happen?” Or, maybe “What was I thinking there?”

How Do You Spend It?

How Do You Spend It?

This thought came to me as I look through my closet, across my desk and then also as I check spending habits on my bank statements. I’m thinking do I really need this, is it really worth the value that we’ve placed on it? So, I’ll ask you the same...
Brand New Book – Getting Started Online

Brand New Book – Getting Started Online

I have to say I’ve gotten the bug for writing. Even more so since my previous book hit #1 Best Seller rank on Amazon. This book is the first in a series of 30-Minute web guides. In this book I explain the need-to-know steps you should consider when creating your...
The Way You Start Matters

The Way You Start Matters

As I approach the next milestone in my life, (The Big 50) I started thinking what would I have done different to get where I am today. Then it dawned on me, what difference would it make now? I’m already to this point and honestly I have to say, I don’t think I would...

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